1st Point Training Education & Consultancy - Making the difference to individuals or organisations.
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Expert Training

1st Point Training Education & Consultancy offer expert training and consultancy services to assist all different client groups within a range of sectors including Health and Social Care, Customer Services, Hospitality, Sales, Employability and much more. We deliver accredited training and a large range of Employability, Soft Skills, Customer Service, and Sector based training.

Our training benefits the unemployed and employed people of all ages, people with challenges and barriers, Ex-Offenders, NEETs, Care Leavers, and much more.

Please contact us to discuss any requirements or for further details

About us

We aim to provide our clients with the best type of training which will benefit....

Soft Skills and Employability

For more information on the above courses, please click the link below.

Health &
Social Care

For more information on the above courses, please click the link below.

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Testimonials

I work for a Local Authority, And was sent for interview training before a local government restructure. To be honest I wasn’t really excited, and was expecting the usual 3 hours of monotonous tedium. All I can say is that this workshop is easily the best one that I have been too, Michelle was energetic and engaging, and made the 3 hour session feel like 40 minutes.
I learnt a lot of interesting information and secured an interview with an external company within 3 day’s using what I’d learned. I couldn’t recommend her enough

Kevin HayesTree Officer at Newham Council

Did a course on CV and Interview skills with Michelle Singh. It was an eye opener and learnt so much!
Michelle delivered the course perfectly and was so engaging. It was the best course I've been to and I've been to many. I highly recommend Michelle without her the course would not be the same!!

Sadiq MiahHousing Benefit and Council Tax Officer at London Borough of Brent

I attended a redundancy support workshop facilitated by Michelle and it was one of the best workshops I have attended (and I have been on quite a few career development workshops). Michelle is very obviously very passionate about career guidance and it comes across in her training.
I have learned a great number of tips which I intend to put into practice as soon a possible. It was very lovely to meet her and I wish her continued success with her career.

Annie EkwerePolicy Advisor at Department for Business, Energy and Industrial Strategy (BEIS)

I had the pleasure of working with Michelle where we worked closely on a number of programmes including Galvin's Chance. She is clearly passionate about what she does and really cares about people and the experience that they have.
Michelle is engaging and a real motivator which for me are key in delivering excellent training and building long last relationships and I'm very pleased to now be working with her delivering training to our team at Georgian House.

Adam Rowledge FIH SJSGeneral Manager at Georgian House Hotel

Thank you for the great course you presented yesterday. The carers and staff felt the course was: Informative, organised and interactive.
The carers and staff felt you were: knowledgeable, instructive and able to encourage attendees to share experiences Working through scenarios and discussing aspects were very interesting and enlightening.
Thank you for presenting a great and vital course to our carers.

Joy AnthonySenior Administrator / Support Worker - Ansacare Fostering Agency

Michelle is a professional and highly experienced trainer, who is able to connect with a wide range of people to have a lasting impact on their development. She is passionate about making a difference and brings her enthusiasm to all situations, making her a great asset to any team and organisation.

Abby PatersonDirector - Futureversity

In her role as trainer for the DWP nationally funded Reducing Parental Conflict Programme, Michelle has shown herself to be a skilled facilitator, confident in her relationship with learners and supportive in transferring skills and information.
I would recommend her as a consultant to any organisations looking to develop their service in relation to upskilling their staff.

Bolu HeatherContact Coordinator Adoption/Permanency and Safeguarding at Islington Council

I worked with Michelle on the Galvin's Chance into-work programme; she cares passionately about the candidates and believes in everyone's potential.
Michelle has boundless energy and drive to deliver numerous objectives whilst remaining focused on individuals and their unique challenges, which she helps them recognise and work to overcome

Louise JamesCharity professional - grants, fundraising, communications and programmes